Brazil Airpass Frequently Asked Questions
Q: Can I buy a Brazil Air Pass if I am in Brazil?
A: Air pass must be purchased outside of Brazil in conjunction with an international ticket to Brazil.
Q: Can two people share the same air pass?
A: No, only one person may use an air pass.
Q: I am not in the United States. Can I buy the air pass from brol.com?
A : Yes, as long as you can provide the number of your international ticket to Brazil.
Q: Is the Air Pass an Electronic Ticket, or will I receive something by mail?
A : It is Electronic. You will get your confirmation and ticket number by email only.
Q: I work for an airline and I am flying to Brazil on a stand-by basis. Can I purchase the Brazil Air Pass?
A : You must have a positive space airline ticket to purchase the Air pass.
Q: Can I get a partial refund If I do not use all flight coupons?
A: No. The air pass is refundable only if totally unused. No partial refunds. Penalty fees apply to process a refund.
Q: Can I travel to Argentina or other South American countries using the Brazil air pass?
A : No. The air pass is valid only for travel within Brazil. For South America you need to purchase a South America Pass
Q: Is there a discount for children?
A: No discounts are provided for children using the Brazil Air Pass.
Q: After I purchase the air pass, can I change the flights?
A: Once ticketed, changes can be made on DATES of travel ONLY, with penalty fee. The route CAN NOT be changed.
Q: Can I purchase an “open ticket” and book my flights in Brazil?
A : No. All flights must be booked and confirmed before you purchase the pass.
Q: Can I purchase the Airpass and pay in my country currency?
A : No. Brol.com is located in the USA and all payment transactions are processed in US Dollars. Please be advised that your local credit card company may charge you other fees for foreign transactions, and that foreign exchange rates may change from the time of booking to when charges are posted to your credit card account. Brol.com takes no responsibility and assumes no liability for the currency exchange rate and foreign transaction fees applied by local credit cards companies
Q: How will the payment charges appear on my Credit Card?
A : Two separate charges will appear on your credit card, one from the Airline for the airpass, one from BR Online Travel for the fees.
Q: Is the Reservation Code for my airpass is valid for all flights??
A :Yes, the reservation code you receive is be valid for all flights on your airpass itinerary.
Q: Can I do my Check in online for my flights before I arrive in Brasil?
A :No, you need to check in at the airport in Brazil.
If you still have questions, please contact us